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Returns & Exchanges
Hassle-Free
7-Day Returns
Our Promise
If you're not satisfied with your purchase, we'll make it right. Contact us within 7 days of delivery and we'll arrange a return, exchange, or refund — no questions asked for eligible items.
What's Eligible for Return?
✓Unopened products in original sealed packaging
✓Products received damaged or broken during transit
✓Wrong item received — we sent something different from what you ordered
✗Opened or used products (unless damaged/wrong item)
✗Products returned after 7 days from delivery
How to Return
1
WhatsApp us at +92-300-8118864 within 7 days of delivery with your order number and photos of the item.
2
Our team will confirm eligibility and provide return instructions within 24 hours.
3
Pack the item securely in its original packaging and hand it to our PostEx rider.
4
Once we receive and inspect the item
5
we process your exchange or refund within 3 business days.